Shipping Policy
Last Updated: April 2026
01. Processing & Dispatch
At MASKED11, we know you're eager to get your hands on your new kit. All orders are processed within 24 to 48 hours. Once dispatched, you will receive a tracking link via SMS and Email.
02. Delivery Timeframes
Estimated Delivery: 9–15 Working Days across India.
Please note that working days exclude Sundays and Public Holidays. Delivery times may vary slightly based on your location and external factors such as weather or high-demand periods.
03. Shipping Charges
Prepaid Orders
Complimentary express shipping across India.
FREE
Cash on Delivery (COD)
Advance shipping fee applies for COD orders.
₹69
04. Tracking Your Order
We partner with Shiprocket to ensure reliable delivery to every corner of India. You can track your order using the link provided in your shipping confirmation or via our Track Order page.
05. Important Notes
- Ensure your shipping address and phone number are correct to avoid delays.
- In case of a failed delivery attempt, our partners will try to contact you up to 3 times.
- Prepaid orders are prioritized for faster dispatch.